Services · Atlas Delivery Service

SVC 01 · STAT

STAT medical courier

Time-critical, direct-drive transport for specimens, blood products, organs and tissues. When the clock is the whole job.

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ResponseSub-30-minute pickup standard in all four metros, with sub-15-minute STAT-priority lanes for hospital customers.
RoutingDirect-drive, no consolidation, no interim stops. Once the driver has the package, they're headed to drop.
TrackingLive GPS + ETA, timestamp logs at every status change, POD with signature and photo.
Chain of custodyCustody transfers logged at pickup and drop, tamper-evident packaging supported, driver-handoff policy documented.
TemperatureRefrigerated, ambient, frozen and cryogenic transport with validated containers and data loggers.
Common usesSTAT specimens · blood products · tissue · organs for transplant · time-sensitive pharmaceuticals · medical devices.
Driver trainingBloodborne pathogen · HIPAA · hospital access protocols · defensive driving · annual recertification.

SVC 02 · ROUTED

Scheduled multi-stop routes — the quiet backbone of sample logistics for reference labs and hospital networks.

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CadenceDaily, multi-daily (AM / PM / late), overnight, or custom. Routes are engineered to your lab's cutoff times.
ConsistencyDedicated drivers where possible. Your collection sites see the same faces, same vehicles, same windows.
ScanningBarcode scan at every stop. API-ready status pushes to your LIMS. No more "did it get picked up?"
TemperatureRefrigerated and ambient transport, validated containers, monitored routes for cold-chain specimens.
CoverageHospital collection sites, physician offices, patient-service centers, draw stations. Urban and suburban coverage across HOU / DAL / AUS / SAT.
ReportingOn-time performance, missed stops, exception reports. Monthly ops review for high-volume accounts.

SVC 03 · PHARMACY

White-glove delivery of high-touch, high-cost therapies directly to patient homes — with the protocols the therapy requires.

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ProtocolsSignature required · ID check · refusal handling · redelivery windows · rescue returns to pharmacy.
Cold chainValidated coolers with data loggers. Refrigerated vehicles available for high-volume metros.
Driver posturePatient-sensitive drivers trained for home delivery — professional dress, discreet packaging, respectful presence.
Common therapiesOncology · home infusion · rare disease · fertility · HIV · transplant anti-rejection · hepatitis.
DocumentationTimestamped POD with signature, GPS pin, and delivery photo sent to your pharmacy management system.

SVC 04 · ON-DEMAND

Pickups you didn't plan for. A redraw, a forgotten lot, a last-minute cross-town transfer — dispatched when you call.

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WindowSame-day pickup, typically within 60–90 minutes in metro core. STAT-priority upgrade available.
EntryPhone · client portal · API integration. Existing customers dispatch in under 2 minutes.
Typical usesRedraws · replacement specimens · last-minute Rx · emergency documents · transfers between facilities.
BillingTransparent per-run pricing or pooled billing for account customers.

SVC 05 · AFTER-HOURS

Medical work doesn't stop at 5pm. Neither do we. Same dispatch team, same standard, every hour of every day.

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Coverage24 hours a day, 365 days a year. Nights, weekends, holidays — no third-party handoff.
DispatchLive dispatcher always on the line. No voicemail, no answering service.
Common usesOvernight lab runs · weekend chemo · holiday STAT · disaster / surge response.
StaffingFull-time night drivers, not on-call. Your 2am run isn't somebody's side gig.